Review of Kittle’s at Easton Mall, Ohio, On Google Plus
Below is my review:
I have to admit, walking into this store was intimidating.
My fiancee and I, when we first walked in, were greeted by a woman named Rose. She was not the salesman type(very pushy) instead she said to take our time looking around. We told her we were in here looking for a couch. She basically showed us the area where all the couches were and was very helpful but was not pushy on making a sale.
That gave a good bonus in my book.
We ended up going in there again and getting a pushy salesman who we did not like at all.
After a third time walking in the store we completed a sale. It was great purchasing a high quality couch. It took 5 weeks before we got the couch. The shipping guys weren’t up to par on quality. I expected the couch to be wrapped in plastic, but it wasn’t. This deducted one star. They rubbed a portion of the couch on the entry way which I feared was going to leave a stain, but it did not. If it did, I would’ve complained and told my fiancee not to sign the sheet that absolved them of any destruction.
This store is great, but make sure you tell them you want some sort of plastic wrapped up in the couch or furniture when delivering, they could cause stains or wear on it.